Delivery of orders is carried out on a pre-paid basis of the full cost of the order. You can find the terms and methods of payment for orders on the Payment tab.
We can deliver our products to you:
- by air
- by EMS Russian Post service. You can check the shipping time estimates (ENG) at the Russian Post website
- by Express Courier Delivery Service
In all cases, the delivery cost is calculated by the manager when the order is confirmed. The cost of courier and postal services for delivery is summed up with the cost of the order and is paid at a time when the order is paid.
Payment of wholesale orders, that were made on the site, is provided only for buyers who have passed registration and additional verification by our employees.
The possibility to make and pay orders before passing the verification procedure is not allowed. You can pay in the following ways:
For individuals and individual entrepreneur
- Payment by cash on the invoice issued earlier at the bank's branch on the territory of the Russian Federation
- VISA, Master Card and MIR credit cards through Uniteller Secure Payment System
For legal entities and individual entrepreneur
- Payment from the settlement account of the legal entity to the settlement account of Tattoo Pharma LLC on the basis of invoices to be issued.
You can pay for your order online using the suggested methods through Uniteller payment service. Once the order has been confirmed, you will be redirected to a secure Uniteller payment page where you will need to enter your order payment information. After successful payment, an e-check with order information and payment data will be sent to the e-mail specified in the form.
The security of Uniteller processing is certified by the PCI DSS Data Security Standard. The reliability of the service is provided by the intelligent system of monitoring fraudulent transactions, as well as the application of 3D Secure - the modern technology of security of Internet payments.
Your card details are entered on a special secure payment page. The transfer of information to the processing company Uniteller takes place using TLS encryption technology. Further transfer of information is carried out through closed banking channels having the highest level of reliability.
Uniteller does not share your card information with the store or other third parties!
If your card supports 3D Secure, you'll need to complete an additional user review with the issuing bank (the bank that issued the card) to complete the payment. To do this, you will be directed to the page of the bank that issued the card. The type of check depends on the bank. This is usually an additional password that is sent to SMS, a variable code map or other methods.
If you have any questions about your payment, you can contact Uniteller Technical Support at email@example.com or 8 800 100 19 60.
According to the law of the Russian Federation "Concerning the Protection of Consumers' Rights" of 07.02.1992 № 2300-1 and the Rules of Sale of Certain Types of Goods approved by the Resolution of the Government of the Russian Federation of 19.01.1998 № 55, perfumery and cosmetic goods of proper quality can not be exchanged or returned within 14 days.
If the buyer receives the goods of inadequate quality after ordering on the Site (in damaged packaging or with expired shelf life), the decision to return payment for such goods is made within 30 days from the moment of receipt of the request for return and accompanying documents from the buyer to Tatu Pharma LLC.
In case of a positive decision, the return of funds for goods of inadequate quality is made only to the card/account from which payment for goods was made within 30 banking days.